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Founder note

Relevant.

Technology people build things they are proud of that nobody wants to buy. So I did it backwards.

By Hein Pretorius, Founder, Ironwood Aero

Technology people build things they are proud of that nobody wants to buy.

I watched that happen for most of my career from the outside, as the person called in afterwards to explain why an expensive system had not changed anything. I wrote about it for years. In 2018 I was telling manufacturers not to buy technology in pieces on price, and to start from a strategy rather than from a product.

Then I stopped advising and started building, and the advice was suddenly about me.

So I did it backwards.

Before there was a product, I built the network. A place where aviation people talk to each other across countries, and where I could ask a plain question and get an answer from someone who runs a field rather than someone who sells to one. Years of that, before a line of the solution was designed. I took the problem I thought I could see and I put it in front of the people who actually have it, in more than one country, and I listened to what came back.

That changes what you build. You stop adding what is impressive and start removing what is in the way.

You learn that capture has to work with no signal, because the apron is where the work happens and the signal is where it is not. You learn that the smallest field on the list cannot carry a system designed for the biggest one, and that pretending otherwise is how it quietly goes back to paper. You learn that a movement nobody recorded is not a data problem to the person standing in front of you. It is a bill that was never sent.

None of that came from me. It came from being told.

This month two airport executives, on two different continents, with nothing in common except the job, used the same word about Ironwood Aero.

Not impressive. Not innovative.
Relevant.

That is the word I was working for. It is what an operator says when something fits the work they actually do, and it is the only review worth having, because the alternative is a system that is admired at go-live and quietly abandoned by winter.

I did not build this for aviation. I built it with aviation. That is the whole difference, and it is why I think it will still be here in ten years.

The right data, in the right hands, the moment it's needed.

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